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Common FAQ's

Wondering about something? Check out our frequently asked questions below. 

Still not sure? Not a problem! Our fairies are always happy to help. Send us an enquiry on our contact page HERE and we will get back to you as soon as we can. 

FAQ's

What size are your wings? 

Our wings are one size fits all. All of our products also include adjustable wing straps so no matter the age of the child, the wings should fit most children. 

What is your refund or return policy? 

How long will it take my order to be dispatched? 

To view or refund and return policy please see our returns page HERE

We know you are excitedly waiting for your wings so we try to dispatch each order in under 7 business days. However, as we are a small business we ask for your patience and understanding as in peak periods the dispatch time can be longer. Once your order is dispatched  you will be issued with an Australia Post tracking code via email, this will provide the most up to date information on where you wings are and how long it will be until they arrive. 

What ages can wear the wings?
 

Our wings are recommended for ages 3 + 

However, the wings must always be used in supervision from an adult and Spirit Wings United holds no liability for injury or harm caused by wings if improperly used or without supervision.  

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